Language : Japanese
Please feel free to contact us.
03-5875-9606
info@delivery-japan.com
Common questions
These are questions we have from our customers frequently, and answers are below.
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Q.The maximum size of shipping?A.It depends on countries. The maximum size many countries accept is about 20 to 30kgs as weight and 1.5m as length.
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Q.Is it possible to deliver to hotels or post box?A.Yes, it is possible.
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Q.Is it possible to return items?A.As long as selling agency accepts returned goods, it is possible. Shipping fee and handling fee will be charged.
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Q.Is it possible to deliver to hotels or post box?A.Yes, it is possible.
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Q.Is it possible to choose cash on delivery or payment on delivery?A.As long as you make payment beforehand, it is possible without handling charge.
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Q.What is the size for box to ship?A.We sell large size box (62 x 48x 58cm) at \610yen. Size 120 (52 x 34 x 34cm) of recycled box 120 is free of charge.
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Q.Can we change the bid price?A.For additional bid or other changes, we can handle it if you contact us during business hours. Please apply earlier to take plenty of time.
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Q.Do I need to pay tariff?A.A recipient will pay for it.