Language : Japanese
Simple fee system
The lowest fee level in this industry and set reasonable fee.
Handling charge for shipping on behalf
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shipping fee
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Additional charge for options
Exhibiting items or bidding on behalf / Act for online shopping
The Delivery Japan can put items on or bid from online auction such as Yahoo! Auction on behalf. (Handling charge payment for exhibitor is included. Overseas/domestic shipping cost will be charged separately.)
※Auction Service (bidding & exhibit on behalf) can be used by those who make payment from the “deposit”. Deposit service is that you deposit your money beforehand and we make payment from the deposit. For the information about “deposit” application, please contact us.
Shopping at actual store on behalf
Stores located along Yamanote Loop line or inside the line
Other 23 districts in Tokyo
Convenience store/Pharmacy shop
Please contact us if you need to purchase items from the shop which is not within 23 districts. For limited production, if our office is closed, we cannot provide you the service.
Shipping Cost
For the detail of shipping cost, please go to he Japan Post Office website for your reference.
| How to ship | Fee | Speed | Insurance | Lithium battery |
|---|---|---|---|---|
| EMS | A little expensive | Fast | With condition | |
| Air transport | Normal | Normal | △ | With condition |
| SAL | A little cheap | Normal or slow | △ | With condition |
| International e packet | A little cheap | NormalExpensive | △ | × |
| DHL | Expensive | The fastest | △ | With condition |
| SF Express | A little expensive | Fast | × | × |
Flow from application to delivery
Please fill in the blank from the application form. We will send you the confirmation email, so please send the items you would like to transfer to our specified address. Once we confirm your payment, we will dispatch your items.
application
【Put items on auction/bid auction on behalf】
From the application form, send us the information of destination, ID of auction items, quantity and request price.
【Act for shopping at actual stores or online】
Please apply from the application form.
payment
Please make payment through bank transfer or by credit card.
・Bank transfer
Mitsui Sumitomo Bank / Japan Post Bank / Mitsubishi UFJ Bank / Mizuho Bank
(Transfer fee must be paid by the customer.)
・Credit Card (4% of handling charge)
JCB／visa／mastercard／AMEX／paypal／UnionPay／Diners
（Notes）
If you would like cash on delivery or post pay, please make payment before the estimated arrival of your parcel.
Auction Service (bidding & exhibit on behalf) can be used by those who make payment from the “deposit”. Deposit service is that you deposit your money beforehand and we make payment from the deposit. For the information about “deposit” application, please contact us.
Dispatch items
Once we confirm, the payment, we will dispatch the items and inform you the inquiry number.
We will inform you the shipping slip number via email, you can track parcels on your own. (EMS, FedEx only)
Any troubles such as goods in transit or breakage, we will support you.
Free option
Shipping together
We will put items from different stores in a box.
Recycled box of size 120 (52 x 34 x 34cm) is free of charge.
Large size box (64 x 48x 43cm) is 320yen.
As long as items are capable in a box, you can put items as much as you want.
However, fragile items or items with long length cannot be shipped together with other items.
For the items which include lithium batteries, the number of items per box is limited.
store for 30days.
The Delivery Japan can keep your parcels for 30 days for free.
It is convenient especially you would like to ship some items together.
Re-packing service
The Delivery Japan will dispose inventories or catalogues.
Also if necessary, we will strengthen the box with double box or air packing for free of charge.
Pay option
make payment on behalf
The Delivery Japan makes payment at convenience store, at the post office or at the bank counter on behalf of you.
Obtain MSDF
The Delivery Japan obtains Material Safety Data Sheet.
When necessary for shipping, such as shipping lithium batteries, parts of cars, or chemical name, we will request the manufacturer and obtain it.
Announcement of transport insurance
We can insure the parcels.
【Insurance bill】
EMS：For standard, insurance can indemnify up to 20,000 yen. The insurance bill is 50 yen per 20,000 yen.
DHL：The more expensive fee will be applied, either 2500 yen or 1.2% of the total guarantee fee,
Common questions
These are questions we have from our customers frequently, and answers are below.
For other questions, click here>
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Q.The maximum size of shipping?A.It depends on countries. The maximum size many countries accept is about 20 to 30kgs as weight and 1.5m as length.
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Q.Is it possible to deliver to hotels or post box?A.Yes, it is possible.
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Q.Is it possible to return items?A.As long as selling agency accepts returned goods, it is possible. Shipping fee and handling fee will be charged.
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Q.Is it possible to deliver to hotels or post box?A.Yes, it is possible.
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Q.Is it possible to choose cash on delivery or payment on delivery?A.As long as you make payment beforehand, it is possible without handling charge.
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Q.What is the size for box to ship?A.We sell large size box (62 x 48x 58cm) at \610yen. Size 120 (52 x 34 x 34cm) of recycled box 120 is free of charge.
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Q.Can we change the bid price?A.For additional bid or other changes, we can handle it if you contact us during business hours. Please apply earlier to take plenty of time.